Vietnam Essence

Overview Trip

Our lovely two couples took a great journey through Vietnam in October 2019. They were so happy and pleased with our arrangements from flight tickets, transfers, hotels, destinations….  Ashely- our excellent travel consultant tried her best to give our beloved customers best options as per their health condition, travel style and their interest. Lovely, they like all the offers.

Trip planning highlights

  • 26 messages exchanged
  • 1 trip plan version shared
  • Travelers completed their trip!


Day 1  Hanoi arrival

Day 2  Hanoi city tour - street food (B, D)

Day 3  Hanoi - Pu Luong (B, L, D)

Day 4  Pu Luong - Hanoi (B, L)

Day 5  Hanoi - Halong Bay (B, L, D)

Day 6  Halong Bay - Hanoi - Hoi An (B, L)

Day 7  Hoi An sightseeing - street food tour (B, D) - Joint in tour

Day 8  Hoi An eco cooking class (B, L)

Day 9  Hoi An - Danang - Ho Chi Minh (B)

Day 10  Cu Chi Tunnels - city tour (B, L) - Joint in tour

Day 11  Day trip to Mekong Delta (B, L) - Joint in tour

Day 12  Ho Chi Minh - Phan Thiet (B)

Day 13  Phan Thiet free day (B)

Day 14  Phan Thiet free day (B)

Day 15 Phan Thiet - Ho Chi Minh departure (B)

Summary of the trip planning conversation

Below are some useful excerpts from the trip planning conversation




Good day I am interested in your tour of 15 day 14 nights called Vietnam Majestic & Unique. We would like to travel any time in the month of September or October 2019. We would like to stay in 4 star hotels. We are 2 couples between the age of 55 and 62.. Give us some options maybe a 15 day tour incorporating Cambodia with Vietnam.

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Travel Consultant

Dear Mi***,

Thank you very much for your kind request to

I am Ashley – Indochina Travel Consultant. Traveling has not only been something that I do, but it has been something that has become a part of me. Working as a Travel Consultant is a great chance to help me share my own experience with our beloved customers and I am very glad to support your trip from now on. Luckily, I had a chance to discover many of the destinations in Vietnam & Cambodia and very happy to be your local companion for your upcoming trip to our countries.

Based on the information you shared, now I would like to send you the brief itinerary for 15 days in both Vietnam & Cambodia as below:

Day 1   October, 2019 Ho Chi Minh arrival

Day 2   October, 2019 Cu Chi Tunnels - city tour (B)

Day 3   October, 2019 Day trip to Mekong Delta (B, L)

Day 4   October, 2019 Ho Chi Minh - Danang - Hoi An sightseeing (B)

Day 5   October, 2019 Hoi An eco cooking class (B, L)

Day 6   October, 2019 Hoi An free day (B)

Day 7   October, 2019 Hoi An free day (B)

Day 8   October, 2019 Hoi An - Danang - Hanoi (B)

Day 9   October, 2019 Hanoi city tour (B)

Day 10 October, 2019 Hanoi - Halong Bay (B, L, D)

Day 11 October, 2019 Halong Bay - Hanoi (B, L)

Day 12 October, 2019 Hanoi - Siem Reap (B)

Day 13 October, 2019 Angkor sightseeing (B)

Day 14 October, 2019 Phnom Kulen (B)

Day 15 October, 2019 Siem Reap departure (B)

September is still hot in Vietnam & Cambodia with good offer from hotels and cruises, but October is better with cool weather and dry days to enjoy the activities. So let me know which month you are more preferred 

As now is our evening time already, so I will come back with you for the detailed itinerary within tomorrow when we get back to the office.

At the meantime, you could spend you time to read our customers’ feedbacks on our Tripadvisor page or find out more information about our team. Moreover, we are the only local Tour Operator who has representative in South Africa, in case you need more information, you can call Ms Katrine in Cape Town at  +27 ******** or send her an email at Katrine traveled to Vietnam every year since 2016 and she is willing to share with you her experience of Vietnam.

I would be more than happy if you could share with me your mobile/whatsapp number for easy contact and I could call and discuss with you about the trip to understand more about your requirements before giving you all details tomorrow.

Or you also could leave me a message on mobile/whatsapp at +84 902 ******* at any time if you have any questions or need any support, I would be very glad to support you.

Have a lovely Monday & wait for your ideas!



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Dear Ashley.

Thank you for the e mail.

Would it be possible to fill in the questions that I have marked on the Visa application and send it back to me.

Would you let me know what is the Hotel name in Ho Chi Minh that we will be staying in.

We have some friends that would like to come and see us whilst we are in Ho Chi Minh.

Ashley it would be lovely to meet you at our hotel.

We will be paying you in cash.


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Travel Consultant

Hi Mi***,

Please find my answers as below:

No 16: Please fill the hotels (2 of them are fine) which are mentioned on the itinerary at ACCOMMODATION part

No 17:

Address: 130 Quan Thanh, Ba Dinh, Hanoi

For Hosting individual, please ignore it.

Your  hotel in Ho Chi Minh is: Muong Thanh centre – address:  8A Mạc Đĩnh Chi, Bến Nghé, Quận 1, Hồ Chí Minh

Let me know if you have any other questions 


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Dear Ashley.

Please see below for our tickets.

I think the best way of doing the payment is that I pay the deposit for the 4 of us.

Let me know.


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Travel Consultant

Thank you so much for your big good news

Please help me open the link for your deposit and follow the steps to complete the payment.

Afterwards, kindly send us your passport scans, food requirement to us, so we could arrange the services best.

The rooms availability will be checked tomorrow when we come back to the office with the invoice receipt as well.

Once again, thank you very much for making my day <3

Ashley with love!

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Hi Ashley.

The itinerary that you have sent me is great. I am sure we will have a lovely time in your country.

Let me talk to my wife and see what flights are available then I will reply back to you by email.


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Travel Consultant

Hi Mi***,

Thank you very much for your prompt reply.

Love to hear that you like our itinerary and hope that your wife will love it too :). Be noted with thanks that our quotation is based on group of 4 persons (as the last time you mentioned that the group will be 2 couples). 

If you have further ideas for the trip, do not hesitate to contact me.

Have a great evening!

Ashley Tran

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Travel Consultant

Good day Mi***,

Please help me check the attached file for the confirmed program. Very happy to let you know that all the rooms are available. 

Moreover, I would like to offer you free upgrade from shuttle bus for Halong Bay to private car, so you could travel through New High Way, it only takes 2,5 hours/way instead of 4 hours as shuttle bus, so you could enjoy Hanoi more.

For cooking class in Hoi An, we also offer you as private tour instead of joining in group tour as before Hope you enjoy it 

Do feel free to reach me if you have any questions.

Ashley Tran

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Dear Ashley.

Thank you for all the hard work you done in organising this tour of your country for the 4 of us.

We also say thanks for the upgrade from Hanoi airport and for the private cooking classes.

I cannot wait. I am sure we are going to have a lovely holiday.  


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