Overview Trip

Da*** and her family just made a holiday across Vietnam with all of the highlights included. It was really a challenge for our travel consultant to match the tour for all the family member’s interests. Though, with his professionalism and dedication, along with our customer’s enthusiasm, the tour was planned in the perfect way.

Trip planning highlights

  • 10 messages exchanged
  • 2 trip plan versions shared
  • Travelers completed their trip!

BRIEF ITINERARY

Day 1 Hanoi Arrival

Day 2 Hanoi Sightseeing (B)

Day 3 Hanoi - Halong Bay (B, L, D)

Day 4 Halong Bay - Hanoi - Danang - Hue (B, L)

Day 5 Hue Sightseeing – Christmas Gala Dinner (B, D)

Day 6 Hue – Danang – Hoian (B, D)

Day 7 Hoian Ecotour and Cooking Class (B, L)

Day 8 Hoian - Danang - Ho Chi Minh (B)

Day 9 Cu Chi Tunnels - Ho Chi Minh City Tour (B)

Day 10 Ho Chi Minh - Mekong Delta - Ho Chi Minh (B, L)

Day 11 Ho Chi Minh – Departure (B)

 

Summary of the trip planning conversation

Below are some useful excerpts from the trip planning conversation

D

Da***

Traveller

Hi There, I am planning a trip for my family and I (4 adults ages 24, 25, 55, 60) and would greatly appreciate your assistance. We plan to fly via Hong Kong from South Africa (JHB). Leaving JHB 12.30 PM on 26 Dec 2018 for HKG. Returning from HKG to JHB on the evening of 9 Jan 2019 (dates flexible). We'd like to spend about 2 days in Hong Kong before arriving in Vietnam. We don't need 5-star accommodation in Vietnam but I don't want to 'rough it' - 3-star should be fine depending on the type of accommodation. If possible we'd like to see the following places (also flexible if you have advice/suggestions): HoChiMin, Hanoi, Sapa, Halong Bay, Hoi-An, Saigon, Cu Chi Tunnels, Mekong Delta (apologies for spelling errors).

Look forward to hearing from you.

Regards Da***

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Mark

Travel Consultant

Dear Da***,

Warmest Greetings from Vietnamtour.co.za

Many thanks for your interest in our tour services!

My name is Mark. I’m very glad to assist you with the planning of your trip.

Please kindly find in attachment the detailed itinerary and quotation that I have prepared for you.

Should you need further information about the tour or want to adjust the program, please feel free to contact me at any time via WhatsApp No. +84 916 ****** I will always be ready to assist.

I’m looking forward to hearing back from you soon.

Warm regards,

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D

Da***

Traveller

Hi Mark,

Sorry for the delayed response from my side! I have been doing lots of reading and chatting with the family.

Just wondering if perhaps you could give me some advice/insight please:

-       I noticed that our schedule currently does not include Hue (and resultantly HiVan Pass, Marble Mountain, etc.?) Is this something you would recommend? I understand that the city has a historical significance that interests us?

-       A friend of mine visited My Son Sanctuary as a day trip. Is this something you might recommend? How would you describe this experience compared to Mekong Delta – if we were to make the switch-out?

-       I notice that we spend quite a bit of time in Hanoi in the beginning (obviously because it is a base for Sapa and Halong Bay). Might it be possible to exclude Day 2 or would you not recommend this? (Perhaps to switch it out for Hue?) What is included in the itinerary for Day 2?

-       Do you have any other recommendations or experiences that you think I might have omitted? We’d be happy to extend our stay by a day or two if necessary so we don’t have to rush through anything.

-       How does the VISA process work? I have received some mixed messages from my colleagues and just wanted to double-check.

Thanks again for your help.

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Mark

Travel Consultant

Hi Da***,

I’m very glad to hear from you again 

As you mentioned that you can extend some more days to the trip, I have added two more days to the itinerary so we can cover all the places that you want to visit (Hue & My Son) without having to make any omission or switch-out to the previous itinerary, by which you will have an insightful experience of Vietnam.

About the trip to Sapa, I will let you travel by night train so you will have more time to stay in Sapa. But on the way back to Hanoi, I would propose transfer by bus so you can have a varied experience and also have time to relax at the hotel before the transfer to Halong Bay the next day

Regarding the visa, you just need to send me your passport copies, I will acquire the Visa approval letter for you, you will use it, together with the application form that I will send, to get the visa stamp ($25/person) at the airport upon arrival in Vietnam

Please have a look into the program and feel free to let me know if you want to make further changes

Warm regards,

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D

Da***

Traveller

Hi Mark

I hope you’ve had a good week.

I had a chat with the family and agreed on the following. Please could you update our quote/itinerary

1.     Take out Cambodia (we’ve decided we don’t have enough time to cover it on this trip)

2.     Take out Sapa (we’ve decided it’s a bit too far and we don’t have time to cover it on this trip)

3.     Please include Hue

We read about Lan Ha Bay. Is this an option as an alternative to Halong Bay? If not, we’re more than happy with Halong 

Thanks so much.

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Mark

Travel Consultant

Hi Da***,

I’ve had a wonderful week. Thank you 

Please kindly find in attachment the updated itinerary in which I have taken out Sapa, My Son, and Cambodia

Regarding the cruise, I have changed to Lan Ha Bay as you wish. This area is newly exploited so it would be much less touristy and crowded than Ha Long Bay, you would love it if you enjoy tranquility and quietness.

Please have a look over the program and see if all have met your expectation

I hope we can finalize the program soon. 

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D

Da***

Traveller

Hi Mark 

Happy Tuesday.

Ok so we are on! My family is on board with the plan/itinerary for Vietnam!

Please may I just make one last amendment. Please could we shift the dates back one week as follows:

Arrival in Vietnam 19 Dec 2018 Friday (rather than 27 Dec 2018)

Departure from Vietnam 30 Dec 2018 Monday (rather than 6 Jan 2019)

Thanks very much.

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Mark

Travel Consultant

Hi Da***,

How are you?

I’m very glad to hear from you and thank you so much for making my day with the great news J

Regarding the date shift, can you please help me double-check with the date: Currently, the tour is 11-day long. If you arrive Vietnam on 19 Dec then the tour should end on 29 Dec. Or do you want to add one more day to the tour? Please advise me

I’m looking forward to hearing back from you soon

Warm regards,

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D

Da***

Traveller

Hi Mark,

Thank you for sending through the information!

I am assuming that we can choose whether to attend the Christmas Gala Dinner in Hoian when we are there?

Perfect. I am happy to settle with a credit card. I am just waiting for confirmation of our international flights from South Africa – thereafter I will be happy to pay the deposit J

Thanks Mark, have a good afternoon.

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Mark

Travel Consultant

Hi Da***,

Actually the Gala Dinner is compulsory, that’s why I have to add it into the itinerary, otherwise, I would not.

Do you feel interested in joining the Gala Dinner, otherwise I will try to find other hotel that does not require the dinner

Warm regards,

Mark

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