Professional, reliable, and responsive, the team at Vietnamtour.co.za brings together more than 80 people working in consulting, operations, and on-the-ground support. Behind every itinerary are real people collaborating closely, sharing the same standards and values, and taking pride in the details of each journey. The faces you see here are the ones working quietly behind the scenes to make every trip run as it should.
Vietnamtour.co.za's mission is to deliver professional travel services with a friendly, helpful, and responsible approach. Everything we do is guided by transparency, care, and a genuine desire to create meaningful journeys for our travelers.
We are committed to:
- Providing professional services with a warm, supportive, and responsive attitude
- Creating a healthy and ethical business environment for both clients and partners
- Building knowledgeable travel consultant teams who deliver accurate information and design holidays that truly fit each traveler
- Preparing clear and detailed proposals with well-defined activities and costs, helping clients easily decide what they need, and what they don’t
- Giving back responsibly: 5% of our profits are dedicated to protecting the natural environment and supporting local community development
At the heart of our mission is trust built through honesty, clarity, and long-term responsibility.
We aim to become the number one local Vietnamese tour and travel company for travelers from South Africa visiting Vietnam, as well as Southeast Asia, recognized for reliability, personal service, and thoughtfully designed journeys.
Our vision is not about scale alone, but about building lasting relationships and setting a standard travelers can rely on.
Built on years of experience, round-the-clock support, and a strong local presence, Vietnamtour.co.za is able to guide our travelers through every step of their journey.
Here are what set us apart:
- A management team with over 15 years of experience in the tourism industry, giving us a strong understanding of how to design and operate effective travel experiences
- 24/7 availability of travel consultants and a strong commitment to quick, clear responses
- Local operator offices at each destination, enabling us to offer competitive pricing and consistent service quality across all budgets
- Personal service at every step of the journey, with consultants who can design and adjust itineraries to suit individual needs
- Extensive experience serving thousands of travelers from South Africa, supported by local representation to ensure trust and continuity
- Industry recognition, including recommendations from Getaway.co.za, one of South Africa’s leading online travel magazines
- Flexible payment options, including bank transfers, Western Union, and credit card payments, with a simple structure: 30% deposit upon confirmation and the balance payable on arrival
Together, these strengths allow us to deliver journeys that are smooth, reliable, and carefully tailored from the first inquiry to the final day of travel.
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Question & Answers
Bring USD for exchange or withdraw Vietnamese Dong (VND) from ATMs on arrival. Credit cards are accepted in cities, but cash is preferred at markets and local shops. We advise avoiding South African Rand as banks in Vietnam do not exchange ZAR.
We use carefully selected 3 - 4 - 5 star hotels depending on your package. All hotels are centrally located and traveller-friendly. Upgrades and special requests (sea-view rooms, connecting rooms) are available.
Yes. Most travellers choose tailor-made tours. We design customised itineraries based on travel style, interests, pace, age group, dietary needs, and budget.
Yes. Vietnam is one of the safest destinations in Asia with very low violent crime. Our tours use licensed guides, private transfers and trusted drivers to ensure safety and comfort.
Yes. Vietnamtour.co.za is a trusted operator with 10+ years serving South African travellers to Vietnam, Laos, and Cambodia.
We maintain strong 5-star ratings on TripAdvisor. We also have a local representative in Cape Town:
Mrs. Katrine Puttick – Bay Farm, Main Rd, Hout Bay, Cape Town.
Phone: +27 (83) 261 1693