FAQs - Top 55 Popular Questions of Travelers from SA

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Our price doesn't consist of international flight tickets. If you have any problem in finding international flight tickets, we could book them for you. 

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Officially, no vaccination is compulsory for traveling in these 5 countries, Vietnam, Laos, Cambodia, Thailand or Myanmar. However, visitors are recommended to be updated with major vaccinations against diphtheria, tetanus, polio, hepatitis A and B, and typhoid fever. 

As no anti-malaria vaccination exists nowadays, your doctor will often recommend a course of tablets for travelers visiting mountains and remote places. Please note some medications are required to be commenced up to 3 weeks prior to departure. We always recommend you check this with your local GP/Doctor. However, keeping in mind that Malaria treatment is a heavy treatment, in lieu of such treatment, we recommend you to dress with long shirt and trousers, apply anti-mosquito repellent during the whole day (day and night).

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There are three available methods for passport holders from South Africa to choose to apply for a visa to Vietnam. You can either apply for your visa at the local embassy or obtain a Vietnamese e-visa in https://evisa.xuatnhapcanh.gov.vn/trang-chu-ttdt

The third way is obtaining a visa on arrival with a visa letter. You need to have a passport which is effective for at least 6 months beyond arrival date, 2 photos 4x6 and 2 blank pages on it for visa stamp (which costs 25$) and a visa letter. When you book tours with vietnamtour.co.za, we will offer a visa letter for free. 

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We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling.

Our Travel consultant will advise you about the climate of each destination before your travel so you can pack accordingly. You can also read our post below to get more information.

» 7 Things South African Tourists Should Remember Before Going to Vietnam

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Yes, you can. Most hotels have triple room but it is often arranged by higher category as the room will be larger. Depending on your requirement and hotel situation, we will choose the suitable category for triple room.

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Yes, you can. But you will need to add the single supplement to have a single room throughout your trip.

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We will do our utmost to accommodate all dietary requirements. Please advise at the time of booking of any dietary requirements or food allergies.

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Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat at our selected restaurant or branch out on your own - this means you can eat to suit any budget or desire.

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You should rely on bottled water and should not drink the tap water in Vietnam, Laos, Cambodia, Myanmar.

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  • In Vietnam: the currency is Vietnam Dong
  • In Laos: the currency is Kip or LAK
  • In Myanmar: the currency is Kyat
  • In Cambodia: the currency is Riel (KHR)

Travellers’ cheques are not common practiced anymore so it is a good idea to travel with a credit card and ATM card. Having a couple of options will assure that you are covered if one doesn’t work.

In fact, you do not need to bring too much cash to Vietnam as it may cause problems such as the risk of theft. Just bring enough to pay for transportation or other expenses at the beginning. You can exchange money at any banks, hotels or gold shops around the city. Credit cards are accepted in many restaurants, hotels or shops in Vietnam's big cities. At local shops, markets or restaurants, only cash is accepted.  You can use ATMs or go to banks to get cash advances on your credit card. For credit card transactions, you may be charged an addition of 3-4 percent per transaction.

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Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2pm. If you do arrive earlier, you’ll be able to store your luggage with the hotel and head out to explore for a couple of hours.

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We can’t confirm an early check-in, but our sales team can assist in booking you a night of pre accommodation at the same hotel. If you don’t wish to pay for the extra night, you can try your luck locally (they may let you in early if the room is free) or you can store your luggage.

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Absolutely. If there are included or optional activities that you don’t wish to participate in, you can do your own thing instead. The exception to this is when we are trekking or travelling from one destination to the next. Please note that if you choose to opt out of an included activity, no reimbursement can be made by us.

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Our tours have treks ranging from relatively easy to extremely difficult. The easiest way to determine if a trek is right for you is to check the ‘physical rating’ of the trip (this can be found on our website at the top of the trip’s overview page).

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Of course. We believe that this is your tour so you can decide everything on your own way. You can ask us to design a trip with much free time and then you can explore the area by yourself.

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Along the way there are usually chances to do laundry, either through your hotel or using local services. Our local guides will be able to let you know once you are on the trip.

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The standard of accommodation depends on the Trip Style you have chosen. It can be a basic accommodation at a local house or a luxurious and comfortable room at a high-end property.

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We want our passengers to be as comfortable as possible so when you are headed to a hot climate, it is likely that you will either have a fan or air-con. Of course, if you are staying in remote areas or at homestays, you will need to expect the facilities to be a little more basic.

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Communication facilities are always improving globally. Many hotels and public places have Wi-Fi so it’s usually possible to keep in touch with home every couple of days, if you so desire. In remote places or on treks or homestays, you will not be able to communicate as readily. Phone cards are easy to get your hands on; just make sure your phone is unlocked before you travel. Or in many countries, the cheapest way to make a phone call is at an internet cafe.

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If family and friends are unable to contact you in an emergency through email or phone, they can contact us directly. Emergency contact details (for your destination) are listed in your final documents.

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We can never guarantee your phone will work as desired, as many of our destinations are out of the way and you may have limited coverage. Chat to your phone provider before you leave about global roaming and the costs involved, and get their advice on the coverage you’ll receive in the places you’re travelling in. Alternatively, you can usually pick up a local sim card on the cheap (just make sure your phone is unlocked!).

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In most places you’ll be able to recharge your appliances at the hotel. We recommend you bring a travel adapter with you. Be sure to bring an extra camera battery just in case.

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Depending on your place of choice and your interest, the duration could be varied. Normally, for first- time travelers, it will take you about 10- 14 days to discover the must-see attractions throughout Vietnam.

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Depending on your place of choice and your interest, the duration could be varied. Normally, for first- time travelers, it will take you about 10- 14 days to discover the must-see attractions throughout Vietnam.

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Vietnam's weather differs greatly from region to region.  Depending on where and when you're going to visit, make sure you prepare for the weather before you go.

  • North: Best time to visit is during spring (from February and April) and autumn (from September to November). The temperatures are more moderate with lighter rainfall
  • Central: Best time to visit is between January and August when the weather is dry with no heavy rains
  • South: The best time to visit the region is during the dry season, between December and April when the city experiences warm weather without rain showers.

If you're planning to visit the whole country, it is possible to travel to any part of Vietnam during any season.

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Officially, no vaccination is compulsory for traveling in these 5 countries, Vietnam, Laos, Cambodia, Thailand or Myanmar. However, visitors are recommended to be updated with major vaccinations against diphtheria, tetanus, polio, hepatitis A and B, and typhoid fever. 

As no anti-malaria vaccination exists nowadays, your doctor will often recommend a course of tablets for travelers visiting mountains and remote places. Please note some medications are required to be commenced up to 3 weeks prior to departure. We always recommend you check this with your local GP/Doctor. However, keeping in mind that Malaria treatment is a heavy treatment, in lieu of such treatment, we recommend you to dress with long shirt and trousers, apply anti-mosquito repellent during the whole day (day and night).

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Booking international flights could be arranged by our travel consultants. They can help you to book your international flight easily.

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Major currencies can be exchanged in big cities in Vietnam. You can exchange your money at the airport, in the banks, hotels or gold and jewelry shops around the main streets in big cities. The rate and fee could be different. The best rate could be found in the banks at the airport. Many golds and jewelry shops offer good deals without any complicated procedure.

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You can definitely buy a SIM card at anywhere in Vietnam: at the airport, local stores or at the supermarket. The best way to get one is to ask your guide to buy one for you, with the price of around 9 USD for 1 SIM.

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As the weather in Vietnam differs from region to region, it's better to pack up all the necessary clothing for each region you're going to travel to.

North:

  • Light cotton clothes (summer)
  • Warm jacket and boots (winter)
  • Raincoat
  • Good walking shoes

Central:

  • Light cotton clothes
  • Raincoat
  • Good walking shoes

South:

Light cotton clothes

Good walking shoes

Normally, the price of the room is shared amongst two people. Each person pays half the rate of the room. Now if you want to get the whole room for you only, you will need to pay the cost of both halves. The other half that you need to cover is called 'Single supplement'

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Normally, the price of the room is shared amongst two people. Each person pays half the rate of the room. Now if you want to get the whole room for you only, you will need to pay the cost of both halves. The other half that you need to cover is called 'Single supplement'

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You only need to pre-pay a 30% deposit on confirmation of your trip and the balance will be paid on arrival. For your convenience, we also accept flexible paying methods, you can choose online payment by credit card or bank transfer. For more detail about the payment, please read in https://vietnamtour.co.za/terms-conditions.  

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Yes, you can. We are glad to have more customers come and use our services. Depending on your group size and budget, we will adjust the tour to meet your expectation. 

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We cannot deny that this actually happened in the past when the war made famine exacerbated. However, eating dog meat is strongly condemned in Vietnam nowadays and there are more and more people, especially young people raise their voice to protect animals. 

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Exchange rate from US Dollar to Vietnamese Dong currently is 1USD = 23.000 VND. (Update on July 10)

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The official Vietnamese currency is Vietnam Dong. There is an advantage is that you can use both US Dollars and Vietnamese Dong for traveling around this country. US Dollars is often used to book a tour, domestic or international flight or paying for some hotel and big restaurants. Nevertheless, when you buy or use services while having a trip to Vietnam, Dong definitely works out better. Other currencies are not popular and difficult to use.

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In general, most of the restaurants in big cities offer vegetarian dishes. If you are on a special diet, we could also arrange vegetarian meals for you during the trip.

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In fact, Indian restaurants can be found in big cities or around main tourist attractions, but in some local spots or in Halong or Mekong, there is only local food.

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Like many other countries in Southeast Asia, Vietnam is a country of multi-religions. There are several religions in Vietnam including Buddhism, Caodaism, Catholicism, Hoahaoism, Islam and more. About 80% of Vietnamese people believe in Buddhism but only 12% are Buddhist devotees. All religions live peacefully together in Vietnam.

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Since temples and pagodas are sacred places of worship, you are advised to wear a discreet dress code to respect the monks and locals. In some temples, remove your shoes are required before stepping on prayer halls.

Further Read: Vietnam Dress Code: What to Wear in Vietnam

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The environmental population has appeared in many big cities in Vietnam due to a huge number of population and tourists annually. However, the government and local authorities have enacted solutions to cut down and solve this issue

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Plugs with two flat vertical pins or two round pins fit most Vietnam electrical outlets. If your power plug has 3 pins,  you might need an adapter as most electrical outlets here do not include a grounding hole. Electricity supply in Vietnam is 220 Volts at 50Hz.

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You don't have to worry about this, Vietnam is known as wifi heaven in Southeast Asia. Except for remote area, you can feel free to access the internet everywhere, from the airport, hotel, shopping mall, restaurant to the coffee shop or Walking Street.   

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Well, this is definitely the best time for you to explore the surrounding area by yourself. You can feel free to take a walk, have a sight-seeing, experience the local life as well as enjoy the delicious local food ... If you can't decide what to do on your free day, we have many interesting day tour options for you to choose.

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Needless to say that Vietnam possesses one of the most exciting nightlife spots in Southeast Asia, especially in big cities such as Ho Chi Minh, Ha Noi, Danang ... Read our travel guide to discover more. (chèn link)

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If you want to enjoy a massage in Vietnam, you can ask your travel consultant or tour guide. They will help you find a reliable and affordable place for you. 

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It is quite safe for people to travel in Vietnam as most of the weapons are forbidden here, there is no religious conflict and the levels of crimes remain relatively low compared to other countries in the area.  However, like other big cities around the world, Ho Chi Minh and Hanoi still have pickpockets so make sure not to bring valuables while traveling, especially at night. 

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We delight to welcome as many customers to visit Vietnam as possible. Therefore, the group size we can organize for your tour is unlimited. You can contact directly our travel consultant to book tour for your friends, family, as well as your company and we assure to offer you the best services at the best quality.

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Literally, you can go shopping anywhere in Vietnam. From big cities to remote mountainous areas, from the shopping mall, supermarkets to markets and local shops, you can buy everything you need such as souvenir, local specialties, fabric, silk, handicrafts, etc. Make sure to ask your travel consultants and guides to find reliable and affordable addresses.

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The maximum amount of cash you can bring into Vietnam is 5000 USD. If you bring more than that amount, you have to declare the extra money to the Customs Authorities. If you can't, they will confiscate any undeclared money they find. We recommend you just carry a small amount of money, enough for your expenses at the beginning, then get your cash at any handy ATMs around you.

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You can easily find an ATM at any major cities across the country. Though, it's hard to find one in local areas, so make sure you prepare enough money for a journey out of the city.  Do not keep too much money along you to avoid the risk of theft. 

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Depending on individual hotels, most of the hotels in Vietnam are equipped with all necessary amenities such as hair dryers, private bathroom, safety box, shampoo, body lotion and more. If you're not sure about the quality of these kinds of stuff, you can bring your own or buy outside.

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Vietnam's weather is tropical climate with high humidity creating a favorable condition for many insects especially mosquitoes. Whenever you head outside especially in mountainous areas, be sure to apply repellent to all areas of exposed skin. 

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Tipping is not customary in Vietnam but it's highly appreciated. Most the high-end services include a service fee but if you receive a service that exceeded your expectation, then a tip is highly recommended. Normally, you should tip at least 1-3 USD/pax/day for your guide and driver.

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Not only is the first tour operator in Vietnam focusing only on travelers from South Africa but Vietnamtour.co.za also has been receiving a lot of positive reviews on TripAdvisor. Moreover, we also have a representative in South Africa  - Mrs. Katrine Putick. You can contact her to book and confirm your tour to Vietnam right in South Africa. 

Ms. KATRINE PUTTICK

  • Address: Bay Farm, Main Rd, Hout Bay Cape Province, Cape Town, South Africa
  • Phone: (+27 (83) 261 1693)
  • Email: kputtick@iafrica.com

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