Overview Trip

As a first time traveler to Vietnam, Ja*** was quite confused at first to customize his tour to Vietnam with his friends. Though, our experienced travel consultant – Ashley Tran helped him to clarify everything and plan a perfect trip in Vietnam with all the exclusive experiences in between. He loved the trip so much.

Trip planning highlights

  • 22 messages exchanged
  • 4 trip plan versions shared
  • Travelers completed their trip!

BRIEF ITINERARY

Day 1  Ho Chi Minh arrival

Day 2  Ho Chi Minh free day (B)

Day 3  Ho Chi Minh free day (B)

Day 4  Day trip to Mekong Delta (B,L) – Joint in tour

Day 5  Ho Chi Minh - Da Nang - Hoi An (B)

Day 6  Hoi An cooking class (B, L) – Joint in tour

Day 7  Hoi An free day (B)

Day 8  Hoi An free day (B)

Day 9  Hoi An - Da Nang - Hanoi (B)

Day 10  Hanoi free day (B)

Day 11  Hanoi - Halong Bay (B, L, D) - by shuttle bus

Day 12  Halong Bay (B, L, D)

Day 13  Halong Bay - Hanoi (B, L) - by shuttle bus

Day 14  Hanoi departure (B)

Summary of the trip planning conversation

Below are some useful excerpts from the trip planning conversation

J

Ja***

Traveller

Good Ashley,

On your website you have the following tour package available.

·         Can you please confirm pricing and availability on the below.

·         If possible, can you include return flights from Johannesburg (South Africa)

Option 1 – North Central Vietnam

  • Current price indication for December 20th = R6593.00 pp
  • Departure date = 20 Dec 2018
  • Total Days = 10
  • 3*Accommodation
  • PAX = 4 Adults

Option 2 – Saigon to Hanoi

  • Current price indication for December 20th = R8099.00 pp
  • Departure date = 20 Dec 2018
  • Total Days = 10
  • 3*Accommodation
  • PAX = 4 Adults

Option 3 – Saigon to Hanoi

  • Current price indication for December 20th = R6499.00 pp
  • Departure date = 20 Dec 2018
  • Total Days = 7
  • 3*Accommodation
  • PAX = 4 Adults
Read More +

Ashley Tran

Travel Consultant

Hi Ja***,

Thank you very much for your kind reply.

I am very happy to know that you spent your time to look at the tours on our websites.

Regarding your questions, I would like to confirm with you that the price are kept the same as on our website, and it's still available for your group. The tour rate may be updated if there is much change for the exchange rate between ZAR and USD.

Among 3 tours you mentioned, I highly recommend you book option 2: Group tour from Saigon to Hanoi (as the attached file also).

Option 1:  North & Central of Vietnam: You will travel in December, and it's not the best time to enjoy the beach in our Central as the weather is cool (not warm as April - September).

Option 3: Hanoi to Saigon: it will be a little bit rush in Hanoi with day trip to Halong Bay (you will need 4 hours/way from Hanoi to Halong Bay or vice versa, and 4 hours for day cruise, so total will be around 12 hours). If you are interested in this itinerary, I highly recommend you use overnight cruise in Halong Bay (remove 01 free day in Ho Chi Minh city) to enjoy the trip best. Let me know if you would like to have the itinerary for overnight cruise option.

So, I would like to send you Group tour from Saigon to Hanoi with 10 day and 3 star hotel option as the attached file. Our group tour will run every date 5,10,15, 20 of the month.

December is a good time to travel to Vietnam as you could enjoy the cool and dry weather for all activities. This trip will bring you the most highlights of our Vietnam included:

• See the largest city of Vietnam - Ho Chi Minh city

• Experience the local life with many fun activities in Mekong Delta 

• Study how to cook Vietnamese food and discover the most beloved ancient town - Hoi An

• Understand more about history, culture of Vietnam by visit Hanoi - our capital

• Have fun with kayaking & enjoy our Halong Bay - a must see destination when coming Vietnam

Be noted with thanks that your day tours and transfer will be private except for Mekong Delta, Hoi An cooking class and round trip shuttle bus Hanoi - Halong Bay - Hanoi. 

Kindly take a look on all details and let me know if you have any questions or further ideas for your trip. I am always available on mobile/whatsapp: +84 902 ****** to support you at any time.

Good day from our Hanoi & wait for your ideas!

Ashley Tran

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J

Ja***

Traveller

Hi Ashley,

Really hope you can assist.

We need to get all the paperwork in order to enable us to travel and entering the borders without any issues.

One of the travellers are using Heart Medication and have the attached available for travelling.

Will this be sufficient or do we need to get a Dr’s letter stating his condition?

Thanks again for all the help.

Regards

Read More +

Ashley Tran

Travel Consultant

Hi Ja***,

You will not need to get Dr’s letter for this issue. It’s is still the same like other people in getting visa stamp at the airport. So do not worry 

If you have any questions, do not hesitate to let me know 

Cheers,

Ashley

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J

Ja***

Traveller

Hi Ashley,

Thanks for the information. All seems fine on the internal flights.

Can you confirm all bookings be completed?

Yes, we can't wait for the break and looking forward meeting you.

Regards

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Ashley Tran

Travel Consultant

Hi Ja***,

We confirm with you that all are well booked, the tour guide will pick you up at the airports and will do check-in process. So you no need to get hotel vouchers, etc. Please help me print the documents which I sent to you and bring it to Vietnam

Do not hesitate to reach me on mobile/whatsapp or email if you have any questions or need any assistance.

Ashley

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J

Ja***

Traveller

Good day Ashley,

Thank you for getting back to me.

We are still negotiating our international flights and it looks like the return flights to and from Ho Chi Minh City might be a better option.  

This will change the internal schedule having us retuning to Ho Chi Minh City after the Boat cruise in Halong Bay.

I need to confirm the following.

1.       The Boat Cruise (3 Days, 2 nights) will end on the 29th. Leaving Halong Bay around 12:00, to return to Hanoi.

2.       We still have accommodation in Hanoi the evening of the 29th December?

Can you please quote,

3.       local flight back from Hanoi to Ho Chi Minh City on the 30th December. (PAX6)

4.       Accommodation for the evening of the 30th December 2018 in Ho Chi Minh City. (PAX6)

We should be able to confirm and pay deposits before the end of this week.

Thanks again for your time and effort.

Kind Regards

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Ashley Tran

Travel Consultant

Hi Ja***,

Thank you very much for your quick response.

Regarding your questions, please find my answers in bold letters as below:

I need to confirm the following.

1.       The Boat Cruise (3 Days, 2 nights) will end on the 29th. Leaving Halong Bay around 12:00, to return to Hanoi.

I confirmed

2.       We still have accommodation in Hanoi the evening of the 29th December?

I confirmed.

Can you please quote,

3.       local flight back from Hanoi to Ho Chi Minh City on the 30th December. (PAX6)

Domestic flight from Hanoi to Ho Chi Minh city is 105 USD/person by Viejet Air or 135 USD/person by Vietnam Airlines. So I think it will be better to end in Hanoi. But you could consider which is the best for your group.

4.       Accommodation for the evening of the 30th December 2018 in Ho Chi Minh City. (PAX6)

Le Duy Hotel – Deluxe room: 25 USD/person/night.

Be noted with thanks that, as mentioned before, please inform us 3 days before you are ready to pay deposit so we could hold the rooms and make sure all are available.

Wait for your good news!

Ashley

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J

Ja***

Traveller

Hi Ashley,

Thanks for providing prompt feedback on my request.

We are very keen in booking this trip but still need to validate some other dependancies such as flight availabilities from SA – Ho Chi Min City and from Hanoi back to South Africa.

Should we take the Group tour from Saigon to Hanoi for 10 days, how flexible will this tour be toward the last few days.

Can we add another day to the boat trip in Halong Bay and then return to Hanoi.

Based on your quote,

1.       How long will the quote be valid for,

2.       What deposit will be required and can you confirm the how the remained will have to be paid on arrival. (cash / card and added fees is any?)

Kind Regards

Read More +

Ashley Tran

Travel Consultant

Hi Ja***,

Thank you very much for your kind sharing,

Regarding your concerns of the tours, please find my answers in blue letters as below:

Can we add another day to the boat trip in Halong Bay and then return to Hanoi.

I guessed that you want 3 days 2 nights for Halong Bay, am I correct?

Based on your quote,

1.      How long will the quote be valid for,

The tour rate will valid until 18th September. After that date, we may review following the exchange rate.

2.      What deposit will be required and can you confirm the how the remained will have to be paid on arrival. (cash / card and added fees is any?)

You only need to deposit 30% of the total amount (via bank transfer – you need to cover all transection fee or credit card - add 3% for the transaction fee). The balance could be paid 15 days before arrival date or by cash or credit card on your arrival (by credit card, you will need to add 3% for the transaction fee)

Regarding your concerns of international flight, please find the information as bellow to have ideas:

1.      The international airfares are from 8,000 Rand to 12,000 Rand for return tickets depending on your travel date and the airlines.

2.      The most popular airlines which our customers booked are Emirate, Cathay Pacific, Singapore Airlines or Qatar

3.      You can get the best airfares with local airlines agents which are based in JHB or Cape Town so I highly recommend you to book the Airlines with flight consultant in your location. Otherwise you can check the airfares and routes by putting your travel date and cities on website: https://www.skyscanner.net. This is the flight booking platform where you can check many offers from different flight agents.

Please feel free to reach me on mobile/whatsapp: +84 902 ******* if you have any questions or need any assistance.

Good day from Hanoi!

Ashley

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