FAQs - Top 23 Popular Questions of SA Travelers
The airfare is not included in the tour package, but our consultants are able to assist with your air travel if needed.
No, you won’t need to have any vaccinations for travel to Vietnam, Cambodia, Laos or Myanmar.
What visas do I need and can you help arrange these?We will arrange for the Vietnam Visa letter for you as a complimentary service when you book your tour with us.
The Visa for both Laos & Cambodia is quickly and easily obtained on your arrival at the airport.
For the Myanmar Visa we recommend you visit the government website to obtain the visa, For more detailed information go to: http://evisa.moip.gov.mm
We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling.
Our Travel consultant will advise you about the climate of each destination before your travel so you can pack accordingly. You can also read our post below to get more information.
Yes, you can. Most hotels have triple room but it is often arranged by higher category as the room will be larger. Depending on your requirement and hotel situation, we will choose the suitable category for triple room.
Yes, you can. But you will need to add the single supplement to have a single room throughout your trip.
We will do our utmost to accommodate all dietary requirements. Please advise at the time of booking of any dietary requirements or food allergies.
Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat at our selected restaurant or branch out on your own - this means you can eat to suit any budget or desire.
In some destinations it may not be wise to drink the local water.
- In Vietnam: the currency is Vietnam Dong
- In Laos: the currency is Kip or LAK
- In Myanmar: the currency is Kyat
- In Cambodia: the currency is Riel (KHR)
Travellers’ cheques are not common practice anymore so it is a good idea to travel with a credit card and ATM card. Having a couple of options will assure that you are covered if one doesn’t work
Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2pm. If you do arrive earlier, you’ll be able to store your luggage with the hotel and head out to explore for a couple of hours.
We can’t confirm an early check-in, but our sales team can assist in booking you a night of pre accommodation at the same hotel. If you don’t wish to pay for the extra night, you can try your luck locally (they may let you in early if the room is free) or you can store your luggage.
Absolutely. If there are included or optional activities that you don’t wish to participate in, you can do your own thing instead. The exception to this is when we are trekking or travelling from one destination to the next. Please note that if you choose to opt out of an included activity, no reimbursement can be made by us.
Our tours have treks ranging from relatively easy to extremely difficult. The easiest way to determine if a trek is right for you is to check the ‘physical rating’ of the trip (this can be found on our website at the top of the trip’s overview page).
Of course. We believe that this is your tour so you can decide everything on your own way. You can ask us to design a trip with much free time and then you can explore the area by yourself.
Along the way there are usually chances to do laundry, either through your hotel or using local services. Our local guides will be able to let you know once you are on the trip.
The standard of accommodation depends on the Trip Style you have chosen. It can be a basic accommodation at a local house or a luxurious and comfortable room at a high-end property.
We want our passengers to be as comfortable as possible so when you are headed to a hot climate, it is likely that you will either have a fan or air-con. Of course, if you are staying in remote areas or at home stays, you will need to expect the facilities to be a little more basic.
Communication facilities are always improving globally. Many hotels and public places have Wi-Fi so it’s usually possible to keep in touch with home every couple of days, if you so desire. In remote places or on treks or homestays, you will not be able to communicate as readily. Phone cards are easy to get your hands on; just make sure your phone is unlocked before you travel. Or in many countries, the cheapest way to make a phone call is at an internet cafe.
If family and friends are unable to contact you in an emergency through email or phone, they can contact us directly. Emergency contact details (for your destination) are listed in your final documents.
We can never guarantee your phone will work as desired, as many of our destinations are out of the way and you may have limited coverage. Chat to your phone provider before you leave about global roaming and the costs involved, and get their advice on the coverage you’ll receive in the places you’re travelling in. Alternatively, you can usually pick up a local sim card on the cheap (just make sure you phone is unlocked!).
Some places have Wi-Fi hot spots everywhere and other places will have no coverage at all. If you stumble into the latter, take the rare chance to just sit back and get to know your fellow travellers the old-fashioned way.
In most places you’ll be able to recharge your appliances at the hotel. We recommend you bring a travel adapter with you. Be sure to bring an extra camera battery just in case.